Cases of Impact: Energy, Untilities

  • A public utility defines a coherent structure of seven business areas to manage the service portfolio. Business strategies are formulated and management responsibility is defined. Each business area, under the new leadership, realizes breakthrough strategic goals, corroborating the strategy. New growth is achieved, based on focused activities and dedicated segment leadership.
  • A regional utility company aims at improving performance of a services business for private households.  With a project that involves employees, the service level and throughput are increased. The foundation for growth and expansion has been laid.